Informed consultancy, education, expert IT management and accredited cyber security — for businesses of 10 to 2,000 users across the UK who would rather grow than firefight.
of issues fixed remotely
doing this since
Almost every conversation we have starts with one of these.
Tickets that sit for days, nobody owning the problem, and no way of knowing whether anyone is actually working on it.
Surprise invoices, licences nobody uses, renewals that land without warning and no clear picture of what IT really costs.
Directors and office managers firefighting IT instead of running the business they are actually paid to run.
We started EasyLifeIT™ in 2007 because IT service delivery in this industry needed to be a great deal better. Pick up the phone and you get an engineer who can actually fix it — not a queue, not a script.
Most of our new business still comes from recommendations, which tells you more about how we work than any page on this website can. Microsoft-certified expertise runs throughout our support team, and behind us sits DSM Group, with its own UK data centre and security operation.
Help when you need it, without a long contract
SMEs are what we are genuinely good at
Straight through to an engineer who can solve it. Around 93% of issues never need a visit.
Monitoring, management and maintenance that stops small problems turning into crises.
Endpoint protection, web filtering, document backup and staff awareness training.
Vulnerability Management as a Service — scanned, prioritised, patched and reported.
Security as a Service — managed detection and response, SOC monitoring and compliance.
Strategy, policy and consultancy — an experienced IT voice in the room when you plan.
Migration, licensing and day-to-day management of the tools your team lives in.
In DSM Group’s own UK green data centre and disaster recovery facility.
A complete layer on top of your IT support: protection that reacts on its own, and people who know what a phishing email looks like because they have been trained on one.
Detects a threat and isolates the device before it spreads.
Malicious sites blocked, and whole categories blocked by choice.
PCs and laptops backed up, not just the server in the cupboard.
Awareness training, password monitoring, phishing simulations and user risk scores.
Security services
Support keeps the lights on. These two do the security work that sits underneath it — finding what is exposed, and watching what is happening. Both are included in the Complete plan and can be added to Essential or Managed.
VMaaS
You cannot fix what nobody is looking for. We scan, prioritise what actually matters, and tell you what to do about it.
SECaaS
A whole security function for businesses that will never hire one. Detection, response, training and monitoring, run for you.
Within days, you’ll be experiencing IT like never before.
Pick the level of cover that matches how much of your IT you want to hand over.
We look at what you have, what it costs you now and what needs to change first.
We onboard your people and your estate, and you get your time back.
In most SMEs the executive responsible for IT is not a specialist in it — usually it lands with the Finance Director. We plug that gap with a consultant or virtual IT Director: experienced business people who talk your language and complement your team.
An IT strategy that matches the business plan
Policies written for your people, not a template
Budget and renewal planning you can take to the board
Certification and audit planning, so Cyber Essentials and client due diligence are scheduled
Around 93% of what we do is remote, so where you are matters far less than it used to. Our head office is by appointment only, and on-site work is arranged wherever it is genuinely needed.
The Old Hangar, Elton Road
Peterborough PE8 6NE
Head office — by appointment only
Our engineers are on the phones through the working day, so you are speaking to someone who can fix it rather than leaving a message.
Three levels of cover, from a helpdesk behind your own IT person through to the whole estate run for you. Tell us your user count and we will put a figure against it.
Your helpdesk, sitting behind your own IT person.
Remote helpdesk, straight to an engineer
Crisis Prevention monitoring and patching
Business Class endpoint protection
Your day-to-day IT, run for you on a fixed monthly fee.
Everything in Essential
XDR class endpoint protection
Your people contact us directly
Microsoft 365 tenant management and quarterly reviews
Everything handled, licensing and certification included.
Everything in Managed
Microsoft 365 licensing and device document backup
Cyber Essentials readiness and certification support
VMaaS and SECaaS included
Everything we can do down the wire, we do down the wire.
Around 93% of issues never need anyone on site.
Hardware swaps and installs, in person.
Arranged wherever you are.
EasyLifeIT™ is part of DSM Group, a UK managed IT and cyber security provider running its own green data centre and disaster recovery facility. You get the responsiveness of a local team and the resilience of a much larger one.
Owned and run, not resold
Tested failover, documented
Scanned, patched, reported
Monitoring beyond office hours
A step by step walkthrough of setting up multifactor authentication on your Microsoft 365 work account using the Microsoft Authenticator app, what changes afterwards, and what to do when it goes wrong.
Set up once by whoever was holding the router, then untouched for years. In a lot of buildings it is the softest way in.
The most common gap we find, with consequences at both ends — new people who cannot work, and former people who still can.