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Archives April 2020

How do I setup Office 365 email on my phone?

How do I setup Office 365 email on my phone?

How do I setup Office 365 email on my phone?

So, you have a new phone or have just migrated to Microsoft Office 365 and you want to know how to setup your email on your mobile or tablet. While both Android and Apple native email applications work just fine, by far the best experience is gained by using the Microsoft Outlook for Mobile app. Read More

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Can my prospects and customers book time with me online?

Can my prospects and customers book time with me online?

Can my prospects and customers book time with me online?

Just occasionally you encounter a piece of software or online service where you think … “where has this been all my life?”

Trying to find a mutually convenient time for a meeting and the usual rigmarole of “you send me your dates and I’ll send you mine” is enough to drive both parties to distraction. Equally, trying to engage with a new customer via a submitted website form can lead to similar issues .. sometimes you just can’t get together for that all-important initial chat! Wouldn’t it be fab if your customer or prospect could just book a time online that reflects your own diary commitments?  Well .. if you use Office 365 Business Premium (now Microsoft 365 Business Standard) or some Office 365 enterprise packages then you can … for free! Read More

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Why is two factor authentication important?

Why is two factor authentication important?

Two factor authentication (MFA) – little pain, big gain

The rise and rise of the cloud

The use of cloud computing continues to grow rapidly. Packages such as Microsoft Office 365 and Google G Suite are very widely used across businesses of all sizes for a multitude of purposes, including e-mail, file storage and file sharing.

Legislative requirements are also driving wider adoption of functionally specific software, including cloud accounting to meet HMRC’s ‘Making Tax Digital’ requirements. Many businesses will be familiar with well known packages such as Xero and QuickBooks Online.

Popular, but also a target

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What value is a Service Level Agreement?

What value is a Service Level Agreement?

What value is a Service Level Agreement?

Indeed, good question! Marketing gurus preach that companies such as ours should offer guarantees to their clients based on Service Level Agreements. However, having reviewed many Service Level Agreements, they are frequently so carefully worded and qualified that the headline “guaranteed response time” becomes valueless; a document that looks cast iron in an effort to win your business but in fact can let you down when you most need it. This is a tactic to which we do not subscribe nor will adopt. Here at EasylifeIT™ we do things differently. Read More

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How do I make working from home more tolerable when everyone is using the internet?

How do I make working from home more tolerable when everyone is using the internet?

How do I make working from home more tolerable when everyone is using the internet?

A few life hacks to try and navigate you through the issues of shared internet

The UK Government has required all employees to work from home unless it is impossible for you to do so.  There are many issues and grumbles this mass exodus to the ‘kitchen table office’ has created, here are a few life hacks to try and navigate you through the issues of shared internet.  Read More

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