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Can I get some help with Microsoft Teams?

Can I get some help with Microsoft Teams?

Can I get some help with Microsoft Teams?

Since March 2020 and the onset of COVID19, many have adopted Microsoft Teams. In the past weeks we have received numerous “how do I?” requests from users. To answer the most common questions posed, we have collected a selection of videos below

Most of these fuctions require you to donwload the Microsoft Teams app .. which is available from both desktop and mobile here

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Honda global operations disrupted by cyber attack

Honda global operations disrupted by cyber attack

Honda global operations disrupted by cyber attack

You would be forgiven for having missed the news about Honda this week; it being buried under the politics and consequences of COVID 19, but on Tuesday 9th June it was revealed that Honda’s global operations had been hit by a cyber-attack, affecting the company’s ability to use email and access its servers. The company confirmed that work at their UK plant has been halted alongside a suspension of other operations in North America, Turkey, Italy and Japan. They lost at least a days production .. and according to the pinned Tweet @HondaCustSvc they are still having issues. Read More

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How secure is my office Wi-Fi?

How secure is my office Wi-Fi?

How secure is my office Wi-Fi?

A vulnerable route straight into the system.

Earlier this year I sat in a restaurant (remember doing that?) awaiting the arrival of a customer, ready to discuss the final details of a project. Habitually, I was very early; having allowed for traffic, natural disasters, et al, none of which occurred and I therefore had plenty of time to catch up on emails. I asked the restaurant manager if Wi-Fi was available and without hesitation, and a proud little flourish, I was presented a code on the back of a card designed just for the purpose. All very efficient and organised I thought.

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How should I prepare for a successful video meeting?

How should I prepare for a successful video meeting?

How should I prepare for a successful video meeting?

FORE! A technophobe has just joined the video meeting 

Before COVID-19 drove us all indoors, I enjoyed the occasional game of golf. Golf has a somewhat stuffy reputation, with some justification. It is particularly well known for its mysterious etiquette, a set of usually unwritten rules, completely separate to the technical rules of the sport but apparently almost equally important. Players are expected to observe this etiquette or face some very severe tutting and muttering. Woe betide you if you tread on the line of another player’s putt. 

Golf is very long established game, so the etiquette has had time to evolve and become part of the game’s culture. Whatever your opinion of its principles, it certainly does create a consistent level of behaviour recognisable in clubs across the world. And much of it is well intended, for example to prevent slow play and show some respect for your fellow golfers. 

Video conferencing by contrast is a very young sport. It has recently experienced an explosion in new players thanks to COVID-19 and extensive home working. People are joining clubs such as Zoom, Teams and Skype and heading off ill prepared for 18 holes. If this were a real golf club, the impact would be quite anarchic and frightening – a load of novices turning up on the first tee with little experience, dodgy equipment and dubious technique. Balls flying in all directions, a few broken windows in the clubhouse and fury in the members’ bar as etiquette disintegrates.  Read More

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Can I get some help with Zoom?

Can I get some help with Zoom?

Can I get some help with Zoom?

Since March 2020 and the onset of COVID19, Zoom has become the “go to” video conferencing application. As a recipient of a Zoom meeting it is easy enough to work out and you need no special software installs other than the app to get started. If, however you have been asked to host a meeting then some additional requirements come into play Read More

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