• Get Help

    Please enter the 6-digit code provided by your support representative:


    You will be prompted by your browser to download the file Support-LogMeInRescue.exe.

    Your Security
    • Remote sessions are sometimes recorded for traceability and training purposes.

    • You are in full control of your computer at all times.

    • You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

    Use of EasylifeIT™ Support Connection

    EasylifeIT Remote Support is for use by established clients only

  • Call us on 0800 043 9186
    • 22 Orton Enterprise Centre Bakewell Road, Peterborough. PE2 6XU

      Sales or support

      0800 043 9186
      01733 715930

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

    • Suite 2, Level 1, London house, 68-72 London street, Norwich, NR2 1JT.

      Sales or support

      0800 043 9186
      01603 562996

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

    • 22 Orton Enterprise Centre Bakewell Road, Peterborough. PE2 6XU

      Sales or support

      0800 043 9186
      01733 715930

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

EasylifeIT TechTalks

 

EasylifeIT™ TechTalks Blog

EasylifeIT™ TechTalks are a series of interactive short talks and Q&A sessions on the hottest topics relating to small business and their IT choices. Short, punchy and without product pitches;  EasylifeIT™ TechTalks sessions are always informative, engaging and often provocative.

Hosted locally by businesses who have an interesting story to tell; EasylifeIT™ TechTalks are an excellent way to refresh and update your knowledge on key subjects while enjoying something different in your day

Follow EasylifeIT™ TechTalks on Twitter: https://twitter.com/yourtechtalks 

Educating your team on cyber security

Lindsey Hall - Managing Director of EasylifeIT™"Why did I get infected? I have an antivirus" is quite a common question and a good one. Whoever named the most common method of infection "Trojan Horse" certainly knew their history; and for the few who haven't heard the story or watched the movie; a seemingly impregnable and well defended city was broken by exploiting the trust, ignorance and superstition of otherwise sophisticated people.
 

Continue Reading

Print Email

EasylifeIT TechTalk Tip #4 of 5: How secure is your office Wi-Fi?

Lindsey Hall - Managing Director of EasylifeIT™A vulnerable route straight into the system.

Earlier this year I sat in a restaurant awaiting a customer, ready to discuss the final details of a project. Habitually, I was very early; having allowed for traffic, natural disasters, et al, none of which occurred and I therefore had plenty of time to catch up on emails. I asked the restaurant manager if Wi-Fi was available and without hesitation, and a proud little flourish, I was presented a code on the back of a card designed just for the purpose. All very efficient and organised I thought.

Continue Reading

Print Email

What constitutes a good password and why it is important to have one

 

Lindsey Hall - Managing Director of EasylifeIT™Quite simply; your password is the key to your IT castle. The walls you carefully build around your business data are of little value if the front door lock is easily picked. The idea that passwords should be long and complex is one of IT industry's sacred cows, and yet many users stubbornly stick to passwords such as 12345, Password1 or Jimmy1970; which often takes less time to crack than to type them.

Continue Reading

Print Email

EasylifeIT™ is now a Cyber Essentials certified company, and can help you achieve it too!

Lindsey Hall - Managing Director of EasylifeIT™Cyber Essentials (CE) is a government-backed cyber security certification scheme that sets out a baseline of cyber security suitable for all organisations. The scheme's five security controls can prevent “around 80% of cyber-attacks”. Developed as part of the UK’s National Cyber Security Programme and in close consultation with industry to provide businesses with clarity on good cyber-security practice

As April 2016, EasylifeIT™ is now a Cyber essentials certified company; which will assure you that we as a supplier practice the IT security that we preach. Additionally, as an Accredited Cyber Essentials (ACE) Practitioner and Service Partner, we can assist organisations in meeting the standard. Increasingly, especially if you deal with national or local government departments you will be expected to have this certification to demonstrate that your own systems meet an acceptable security baseline and can protect not only your own systems, but also those of your customers.

For more information on Cyber Essentials, you can follow the UK Gov link below

https://www.gov.uk/government/publications/cyber-essentials-scheme-overview

 

LINDSEY HALL

MANAGING DIRECTOR. EASYLIFEIT
AS BOTH AN ENTREPRENEUR AND AN IT SPECIALIST, LINDSEY OFFERS A BLEND OF DEEP TECHNICAL EXPERTISE AND COMMERCIAL INSIGHT, DELIVERED IN LANGUAGE BUSINESS OWNERS CAN REALLY UNDERSTAND AND TRUST.  SHE WORKS WITH CLIENTS TO PROVIDE A FULL RANGE OF SERVICES FROM STRATEGIC ADVICE THROUGH TO PROJECT MANAGEMENT AND INFRASTRUCTURE SUPPORT.
 

Print Email

Why top managers are often the targets of cyber criminals

Lindsey Hall - Managing Director of EasylifeIT™
As top managers of SMEs, we expect and demand access to all data within our company. While we may consider restrictions upon our staff reasonable and sensible, these surely don't apply to us? Of course, we need them; finance, operations, sales and marketing are the very pillars of our company, and we need access to every document and every record in every area.
 

I have lost count of the incidents where the source of a virus infection has been the MD's computer

It is this very access however that makes us prime targets for cyber criminals. To exacerbate the risk, it is our position within the company that makes it difficult for a subordinate or dependent consultant to suggest a limitations upon our access. Our busy schedule dictates that our PCs may not be updated as frequently as others and accommodating support staff frequently reduce the impact of security measures upon their busy boss. We are inevitably the weak link in the chain and have frequently been a key ingredient to the recipe for a compromised network. Our support team have seen the same scenario played out time, and time again. I have lost count of the incidents where the source of a virus infection has been the MD's computer, and given the access we demand; this is potentially far more impactful and dangerous than an infection elsewhere in the system.

Should we compromise our business's cyber security for our own ease of access?

It may well be we need access to every document and every record in every system, but in reality; how often do we use it? We may indeed be too busy to allow a daily virus scan on our PC, but how would it be to have all our critical documents on our hard disk encrypted and irrevocably lost? We may indeed need full access to our computer so we can easily install additional software, but if we can easily install so can a virus picked up from a browsed web page. Should we compromise our business's cyber security for our own ease of access?

As company officers responsible for data security, how does it feel to be the most attractive and probably the most vulnerable target in the organisation?

  
 

LINDSEY HALL

MANAGING DIRECTOR. EASYLIFEIT
AS BOTH AN ENTREPRENEUR AND AN IT SPECIALIST, LINDSEY OFFERS A BLEND OF DEEP TECHNICAL EXPERTISE AND COMMERCIAL INSIGHT, DELIVERED IN LANGUAGE BUSINESS OWNERS CAN REALLY UNDERSTAND AND TRUST.  SHE WORKS WITH CLIENTS TO PROVIDE A FULL RANGE OF SERVICES FROM STRATEGIC ADVICE THROUGH TO PROJECT MANAGEMENT AND INFRASTRUCTURE SUPPORT.

Print Email

  • 1
  • 2

How to contact EasylifeIT™

  • Contacting EasylifeIT™ is easy. Call us on 0800 043 9186 (+44 1733 715930) if you would like to speak to one of our team. Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or complete our short enquiry form.

    Please note that you will be redirected to our secure SSL portal to submit your details and returned when finished

    Contact Form

Strategy and consultancy

Strategy and consultancy
EasylifeIT™ Director
ConceiveIT. A bewildering array of choices; unfathomable jargon. EasylifeIT™ will talk to you in plain English. We will help you make sense of your options and give you the confidence to make good decisions

Read more

Preparation and implementation

Preparation and implementation
EasylifeIT™ Project Manager
ImplementIT. Let us plan, manage and implement the project for you, taking the weight off your shoulders while bringing years of cumulative experience to ensure its success.

Read more

IT SITE MANAGER and support

IT SITE MANAGER and support
EasylifeIT™ Site Manager
ManageIT. Few things are so disruptive to your operations as when the IT misbehaves, and a poorly maintained and managed system is much more likely to go wrong. Delegate this responsibility to easylifeIT™

Read more

IT SECURITY and Cyberessentials

IT SECURITY and Cyberessentials
EasylifeIT™ Security
SecureIT. The use of internet and email has brought enormous benefits, but also considerable risk. Every day there are cyber-attacks against companies just like yours

Read more