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    You will be prompted by your browser to download the file Support-LogMeInRescue.exe.

    Your Security
    • Remote sessions are sometimes recorded for traceability and training purposes.

    • You are in full control of your computer at all times.

    • You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

    Use of EasylifeIT™ Support Connection

    EasylifeIT Remote Support is for use by established clients only

  • Call us on 0800 043 9186
    • Brightfield Business Hub Bakewell Road, Peterborough. PE2 6XU

      Sales or support

      0800 043 9186
      01733 715930

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    • Suite 2, Level 1, London house, 68-72 London street, Norwich, NR2 1JT.

      Sales or support

      0800 043 9186
      01603 562996

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    • 22 Orton Enterprise Centre Bakewell Road, Peterborough. PE2 6XU

      Sales or support

      0800 043 9186
      01733 715930

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Cybersecurity tips for end users

Many tend to imagine that Cybersecurity is all about having an antivirus and a firewall. Whilst these are important, they aren't a silver bullet. Indeed, some argue that an antivirus instils a false sense of security, and we have often heard “it looked dodgy but I thought my antivirus would protect me.” This is a dangerous and incorrect assumption and one frequently exploited.

A little education goes a long way, so we have listed a few tips below to try and prevent that education coming through bitter experience. We have also included a link at the end of this page so you can easily download and print the full document for your office

  • Stop and think before you click on email links or attachments. Are you expecting it? Do you really need it?
  • Be especially alert and smart when surfing the internet. Resist the temptation to click through on adverts or to see what a celebrity has done this week.
  • Avoid freebies on the internet; they often come with a sting in the tail. Free file, video or music sharing sites are also dangerous.
  • Be alert for warnings from your antivirus and don’t cancel a scan just because it is slowing you down. If it is trying to tell you something this should not be ignored.
  • Allow updates for Microsoft, Java, Flash and Reader to install. A system without updates is a vulnerable one.
  • If you do think you have caught a bug, then you don’t want to infect your network or damage your company files. Unplug your PC immediately and call IT support
  • Be aware that an antivirus alone cannot protect you against infection. You have a responsibility too!

Print it and protect IT! - Download without registration - PDF Documennt - 371kb

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How to contact EasylifeIT™

  • Contacting EasylifeIT™ is easy. Call us on 0800 043 9186 (+44 1733 715930) if you would like to speak to one of our team. Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or complete our short enquiry form.

    Please note that you will be redirected to our secure SSL portal to submit your details and returned when finished

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