• Get Help

    Please enter the 6-digit code provided by your support representative:


    You will be prompted by your browser to download the file Support-LogMeInRescue.exe.

    Your Security
    • Remote sessions are sometimes recorded for traceability and training purposes.

    • You are in full control of your computer at all times.

    • You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

    Use of EasylifeIT™ Support Connection

    EasylifeIT Remote Support is for use by established clients only

  • Call us on 0800 043 9186
    • Brightfield Business Hub Bakewell Road, Peterborough. PE2 6XU

      Sales or support

      0800 043 9186
      01733 715930

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

    • Suite 2, Level 1, London house, 68-72 London street, Norwich, NR2 1JT.

      Sales or support

      0800 043 9186
      01603 562996

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

    • 22 Orton Enterprise Centre Bakewell Road, Peterborough. PE2 6XU

      Sales or support

      0800 043 9186
      01733 715930

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

Security advisory: Spear Phishing after your money

Lindsey Hall - Managing Director of EasylifeIT™Over the past 6 months, a type of email fraud has come to the fore which has started to provoke concern …. and rightly so. Increasingly, we are seeing instances within our customer base and because they appear to emanate from the CEO or CFO, often pass through spam filters with ease.

Method of operation

The email concerned appears to come from the boss or a senior member of staff, often asking their subordinates to organise a transfer of money to an account. These emails often exhibit a knowledge of the company structure and know who to send the email to and whom it should appear to come from. Rather than the common practice of sending millions of emails blindly, these seem to be after smaller, but higher value targets; researched through public records, social media and website detail.

The email requests that an urgent payment is made outside of normal procedures, often giving a pressing reason for needing the money, such as the need to secure an important contract. Action Fraud UK's intelligence found that occasionally fraudsters have hacked the genuine email accounts of senior staff before sending the fraudulent emails, which means that a reply is forthcoming when the email is challenged or queried.

How to avoid this scam

  • Always check any unusual payment requests directly, ideally in person or by telephone, to confirm the instruction is genuine. Do not use contact details from the email.
  • Establish a documented internal process for requesting and authorising all payments and be suspicious of any request to make a payment outside of the company's standard process.
  • Be cautious about any unexpected emails which request urgent bank transfers, even if the message appears to have originated from someone from your own organisation.
  • Ensure email passwords are robust.
  • Consider whether the email contains unusual language or is written in different style to other emails from the sender.

For more information on the most common threats, pls see the article 8 COMMON CYBER CRIMES THAT EFFECT YOU

Print Email

How to contact EasylifeIT™

  • Contacting EasylifeIT™ is easy. Call us on 0800 043 9186 (+44 1733 715930) if you would like to speak to one of our team. Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or complete our short enquiry form.

    Please note that you will be redirected to our secure SSL portal to submit your details and returned when finished

    Contact Form

Strategy and consultancy

Strategy and consultancy
EasylifeIT™ Director
ConceiveIT. A bewildering array of choices; unfathomable jargon. EasylifeIT™ will talk to you in plain English. We will help you make sense of your options and give you the confidence to make good decisions

Read more

Preparation and implementation

Preparation and implementation
EasylifeIT™ Project Manager
ImplementIT. Let us plan, manage and implement the project for you, taking the weight off your shoulders while bringing years of cumulative experience to ensure its success.

Read more

IT SITE MANAGER and support

IT SITE MANAGER and support
EasylifeIT™ Site Manager
ManageIT. Few things are so disruptive to your operations as when the IT misbehaves, and a poorly maintained and managed system is much more likely to go wrong. Delegate this responsibility to easylifeIT™

Read more

IT SECURITY and Cyberessentials

IT SECURITY and Cyberessentials
EasylifeIT™ Security
SecureIT. The use of internet and email has brought enormous benefits, but also considerable risk. Every day there are cyber-attacks against companies just like yours

Read more