At the conclusion of every incident (what we refer to as a “Case”) or project, a feedback request is sent to the user. The user is asked to judge us on the following criteria on a scale on 0 to 10.
- Please rate the quality of service you received
- Did we meet your expectations?
The metrics resulting from this survey are refreshed at least weekly and the average of the results are detailed above for your inspection.
As both an entrepreneur and an IT specialist, Lindsey offers a blend of deep technical expertise and commercial insight, delivered in language business owners can really understand and trust. She works with clients to provide a full range of services from strategic advice through to project management and infrastructure support.
Lindsey is an accredited Cyber Essentials Consultant