Premises move during business hours

Nexis Services operates next day parcel and pallet services under the APC and Fortec banners from premises in Fengate.

Increasingly pushed for space, the decision was made to move to larger premises to better service their customers and provide literal space for growth. As their long standing IT support provider, we were asked to plan and implement to move of their IT equipment and minimise disruption for operations


  • Effect the move with bare minimum IT downtime, working around operational requirements
  • Ensure connectivity to internet was immediately available at new premises
  • Ensure no emails were lost during downtime


  • Prepare a new internet connection, network infrastructure and wireless system and test prior to move
  • Prioritise key operational staff and systems for “first up” status
  • Put in place email continuity system for duration of move


  • Order internet connectivity and test network connectivity before move
  • On the day, prioritise and move key operational server and devices
  • Ensure email flows, receipt and ability to send
  • Follow up with less critical devices
  • Test and prove system in new location


  • Key operational users had full access to systems within 1.5 hours
  • Email communication was not delayed and no emails lost
  • Negligible impact on operations
Lindsey Hall

As both an entrepreneur and an IT specialist, Lindsey offers a blend of deep technical expertise and commercial insight, delivered in language business owners can really understand and trust. She works with clients to provide a full range of services from strategic advice through to project management and infrastructure support. Lindsey is an accredited Cyber Essentials Consultant