• Get Help

    Please enter the 6-digit code provided by your support representative:


    You will be prompted by your browser to download the file Support-LogMeInRescue.exe.

    Your Security
    • Remote sessions are sometimes recorded for traceability and training purposes.

    • You are in full control of your computer at all times.

    • You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

    Use of EasylifeIT™ Support Connection

    EasylifeIT Remote Support is for use by established clients only

  • Call us on 0800 043 9186
    • Brightfield Business Hub Bakewell Road, Peterborough. PE2 6XU

      Sales or support

      0800 043 9186
      01733 715930

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

    • Suite 2, Level 1, London house, 68-72 London street, Norwich, NR2 1JT.

      Sales or support

      0800 043 9186
      01603 562996

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

    • 22 Orton Enterprise Centre Bakewell Road, Peterborough. PE2 6XU

      Sales or support

      0800 043 9186
      01733 715930

      This email address is being protected from spambots. You need JavaScript enabled to view it.
      This email address is being protected from spambots. You need JavaScript enabled to view it.

Two factor authentication – little pain, big gain

previewThe rise and rise of the cloud

The use of cloud computing continues to grow rapidly. Packages such as Microsoft Office 365 and Google G Suite are very widely used across businesses of all sizes for a multitude of purposes, including e-mail, file storage and file sharing.

Legislative requirements are also driving wider adoption of functionally specific software, including cloud accounting to meet HMRC’s ‘Making Tax Digital’ requirements. Many businesses will be familiar with well known packages such as Xero and QuickBooks Online.

Popular, but also a target

Whilst cloud computing is flexible, easily scalable and often the most cost-effective solution (especially for small businesses), there are risks, particularly around security. Popular products attract the attention not only of people seeking the benefits, but also the attention of cyber criminals. It is inevitable a proportion of users will not take even the most basic precautions to protect themselves. And with millions of users, this makes them a target.

The standard method for accessing cloud services is via a username and password. However, given the value of the data contained within businesses’ cloud based systems, this is now widely considered to be a disproportionately weak approach.

Usernames are typically a person’s e-mail address; these are easy to find out or guess. And because people have so many different passwords nowadays, many resort to things which are easy to remember. Easy to remember, but therefore also easy for password-cracking software to guess. Examples of commonly used passwords are: QWERTY, Password123, Pa$$word123

People also fall into the trap of using the same password across multiple systems. If one system is hacked, the door is then easily opened to many other accounts. For example, if your personal Facebook password is compromised, and you have used that same password for your work Office 365 account, then that work account becomes an obvious target. It does not take a criminal long via your LinkedIn profile to find out your current place of work, guess your work e-mail address and see if the password you used for Facebook gets you into the company systems.

Two factor authentication – a big leap forward

Users are often unaware of readily available tools to manage the potential downsides. Two factor authentication (2FA) is one of these key defence mechanisms. It is very strong layer of protection which can be enabled on most popular cloud software. A practical example would be receiving a unique code to your mobile phone; you need to enter this in addition to your user name and password before accessing cloud services.

The common objection to 2FA is that it is an inconvenience to users. However, this objection needs to be compared with the significant uplift in security it provides. Consider the inconvenience and potential damage if your company’s cloud services were comprised by a cyber attack which would have been prevented by 2FA. And consider the inconvenience to the criminal who does not have your phone and therefore the code they need to attempt the hack in the first place.

The UK Government recognises the value of 2FA. The National Cyber Security Centre (NCSC) has published advice for business on its website:

https://www.ncsc.gov.uk/guidance/multi-factor-authentication-online-services

In short, if 2FA is available and feasible to implement, the pros far outweigh the cons.

Good advice for work and home

2FA is one of the biggest single measures you can take to protect your business systems, but the advice is equally applicable to the services so many of us use in our personal lives. Facebook, Amazon and LinkedIn to name a handful of the most popular ones all support 2FA. The NCSC has also published information for individuals and families on this topic:

https://www.ncsc.gov.uk/guidance/setting-two-factor-authentication-2fa

JAMES ALLISON

James AllisonSTRATEGIC IT CONSULTANT. EASYLIFEIT NORWICH
JAMES IS AN EXPERIENCED AND VERSATILE BUSINESS PROFESSIONAL WHO HAS WORKED ACROSS MULTIPLE SECTORS. HE PROVIDES COMPLEMENTARY SKILLS TO EXECUTIVE TEAMS, ADVISING ACROSS A RANGE OF DISCIPLINES INCLUDING IT STRATEGY, BUSINESS CONTINUITY PLANNING AND IT PROJECT MANAGEMENT

Print Email

How to contact EasylifeIT™

  • Contacting EasylifeIT™ is easy. Call us on 0800 043 9186 (+44 1733 715930) if you would like to speak to one of our team. Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or complete our short enquiry form.

    Please note that you will be redirected to our secure SSL portal to submit your details and returned when finished

    Contact Form

Strategy and consultancy

Strategy and consultancy
EasylifeIT™ Director
ConceiveIT. A bewildering array of choices; unfathomable jargon. EasylifeIT™ will talk to you in plain English. We will help you make sense of your options and give you the confidence to make good decisions

Read more

Preparation and implementation

Preparation and implementation
EasylifeIT™ Project Manager
ImplementIT. Let us plan, manage and implement the project for you, taking the weight off your shoulders while bringing years of cumulative experience to ensure its success.

Read more

IT SITE MANAGER and support

IT SITE MANAGER and support
EasylifeIT™ Site Manager
ManageIT. Few things are so disruptive to your operations as when the IT misbehaves, and a poorly maintained and managed system is much more likely to go wrong. Delegate this responsibility to easylifeIT™

Read more

IT SECURITY and Cyberessentials

IT SECURITY and Cyberessentials
EasylifeIT™ Security
SecureIT. The use of internet and email has brought enormous benefits, but also considerable risk. Every day there are cyber-attacks against companies just like yours

Read more