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EasylifeIT Case Studies

Email migration to Office 365 restores essential features

Chrysalis Consulting is a coaching and development consultancy based in Peterborough. The company relies on email for a busy and distributed workforce and their existing email system was proving inadequate to the task.

Coming from a large London consultancy; their MD Kelly Fryer was also accustomed to the more advanced features such as Out of Office messaging and collaboration that you find in an enterprise environment. Features their existing system lacked.

Challenges

  • Allow users to share and view their and colleagues mailboxes
  • Out of Office functionality and auto forward
  • True synchronisation over many devices; PC’s, iPhones, iPads, MacBook
  • Effect migration with minimum disruption of operations

Solution

  • Exchange Hosted Email via Microsoft Office 365
  • Managed migration to new system

Process

  • Switch delivery of email to new system
  • Connect existing devices to new service
  • Import all emails, contacts and calendars to new
      system

Results

  • Zero disruption to operations during migration with   email functionality available at all times
  • True synchronisation of email, contact and calendars   over all devices
  • Ability to use Out of Office
  • All previous emails available in new system and   available
  • Mailbox, calendar and contact sharing easily   facilitated

Print Email

Replacement of existing server hardware and provision of a business continuity system

Widely recognised as the voice of the UK fresh produce industry, the Fresh Produce Consortium plays a unique and crucial role in creating opportunities, defending livelihoods and supporting the growth of its members' businesses from picking and packing to retailer and restaurant.

In 2013, an improved and extended database system demanded new server hardware to cope with the new load, and given the heavy reliance on IT that the new system would bring; an enhanced disaster recovery solution was required

Challenges

  • Effect a complete server migration during busy working hours with minimum disruption.
  • Provide a disaster recovery solution that allows business continuity in the event of main server failure.

Solution

  • A Dell PowerEdge server with Small Business Server with Premium Add-in
  • A Dell PowerEdge server for failover and continuity
  • Double Take software for data replication and fast failover

Process

  • Replicate existing settings, email and data to new server
  • Data refresh out of hours to prevent disruption
  • Connect existing devices to new server
  • Setup failover server and replication
  • Retire old server and test new system thoroughly

Results

  • The migration was achieved on time and on budget with minimal disruption to operations
  • Emails and data were available during working hours
  • Primary server benefits from continuous replication and near instant failover in the event of failure

Print Email

Disaster recovery following server failure

Masteroast Coffee Company is an independently owned and operated coffee roasting and packing facility based in Peterborough which ships to distributors UK wide. Their reliance on IT for operations is considerable.

In April 2014, the server providing files and control to the labelling operation failed suddenly and catastrophically. In a busy production environment, this failure was potentially an enormous obstacle to getting orders out of the door.

Challenges

  • Restoring operations for a critical function and resurrecting the capability on a server with catastrophic hardware failure in a very short time frame.

Solution

  • Utilise a spare server chassis for recovery and reconfigure as required.

Process

  • Diagnose issue
  • Identify spare chassis
  • Swapped existing disk array into spare chassis
  • Reconfigured networking and IP addressing on new chassis to match old
  • Restore to network

Results

  • From initial flag on our monitoring system to fully operational took less than 4 hours
  • Spare server chassis plugged straight back into network with no need to reconfigure applications or label printers
  • Negligible impact on operations with no orders delayed
  • Allowed time to plan and implement a replacement server without further disruption of operations

Print Email

Premises move during business hours

Nexis Services operates next day parcel and pallet services under the APC and Fortec banners from premises in Fengate.

Increasingly pushed for space, the decision was made to move to larger premises to better service their customers and provide literal space for growth. As their long standing IT support provider, we were asked to plan and implement to move of their IT equipment and minimise disruption for operations

Challenges

  • Effect the move with bare minimum IT downtime, working around operational requirements
  • Ensure connectivity to internet was immediately available at new premises
  • Ensure no emails were lost during downtime

Solution

  • Prepare a new internet connection, network infrastructure and wireless system and test prior to move
  • Prioritise key operational staff and systems for “first up” status
  • Put in place email continuity system for duration of move

Process

  • Order internet connectivity and test network connectivity before move
  • On the day, prioritise and move key operational server and devices
  • Ensure email flows, receipt and ability to send
  • Follow up with less critical devices
  • Test and prove system in new location

Results

  • Key operational users had full access to systems within 1.5 hours
  • Email communication was not delayed and no emails lost
  • Negligible impact on operations

Print Email

Strategy and consultancy

Strategy and consultancy
EasylifeIT™ Director
ConceiveIT. A bewildering array of choices; unfathomable jargon. EasylifeIT™ will talk to you in plain English. We will help you make sense of your options and give you the confidence to make good decisions

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Preparation and implementation

Preparation and implementation
EasylifeIT™ Project Manager
ImplementIT. Let us plan, manage and implement the project for you, taking the weight off your shoulders while bringing years of cumulative experience to ensure its success.

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IT SITE MANAGER and support

IT SITE MANAGER and support
EasylifeIT™ Site Manager
ManageIT. Few things are so disruptive to your operations as when the IT misbehaves, and a poorly maintained and managed system is much more likely to go wrong. Delegate this responsibility to easylifeIT™

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IT SECURITY and Cyberessentials

IT SECURITY and Cyberessentials
EasylifeIT™ Security
SecureIT. The use of internet and email has brought enormous benefits, but also considerable risk. Every day there are cyber-attacks against companies just like yours

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