When we started EasylifeIT in 2006, my business partner insisted that we had strong systems in place from day one. More than a decade on and having seen the company flourish over that period, I appreciate more than ever how sound that advice was. It’s something I’m passionate about when I work with clients because I know from my own experience that it delivers results.
Despite having worked in the IT industry, but unlike many of my peers, I am a firm believer that not every problem requires an IT solution. However, when it comes to driving customer service and sales efforts, I am completely sold on the value of systems.